Desktop and LaserJet Printers (Network or Local):

Please contact the University Helpdesk at 610.519.7777.

*Please have your VUTAG information.

Canon MFP Devices:

XSE, our Canon partner, provides on-site support.  Please contact XSE directly for issues with your device.

In August 2006, we have added a dedicated support line @ XSE for Villanova University.  By calling, 610-994-2393, you will receive one of the following options:

• To place a service call, press 1

• To order supplies for your Canon copier, press 2

• To schedule training, press 3

• To register a comment about the Villanova Print Management Program, press 4

*Please have your equipment id (located on the XSE Go Service sticker).  Click here for a sample sticker.

** Please do not contact XSE directly for a new device, each department must have an assessment done.  Contact the University Helpdesk @ 610.519.7777 to request an assessment.  To learn more about the assessment process, click here.

Minolta MFP Devices:

Minolta also provides on-site support.  Use this information for issues with the device and toner.

Phone:
(800) 456-5664

If you require assistance or experience any issues, please contact the University Helpdesk @ support@villanova.edu or 610.519.7777.